Astrid Hüni, Head of PR & Corporate Communications
Phone +41 81 303 27 16
It is of great concern to those responsible at Grand Resort Bad Ragaz to provide comprehensive, transparent information about the current situation surrounding the corona virus (CoViD-19). "We would like to inform you that last Friday we received the message that a hotel guest who was in transit had subsequently contracted the corona virus at home in Zurich," said Patrick Vogler, CEO of Grand Resort Bad Ragaz.
Events such as the corona virus also present the Grand Resort Bad Ragaz with various challenges. The GRBR is closely monitoring the spread of the new corona virus and has set up its own working group. The well-being of employees and guests is at the center of attention.
The working group is in direct contact with the authorities of the canton of St. Gallen and Minister of Health Heidi Hanselmann and is headed by Dr. med. Stefan Küpfer, Medical Director at the Medical Center Bad Ragaz. "The health of employees and guests is the focus of our actions," explains Küpfer.
"The situation has changed for us as a Grand Resort Bad Ragaz, too," says Patrick Vogler, CEO of Grand Resort Bad Ragaz. «We would like to inform you that on Friday, February 28, 2020, we received the message that a hotel guest who was in transit with us later was diagnosed with the coronavirus at home in the canton of Zurich. He arrived on February 22nd, and left on February 24th”, continued Vogler. The person was in Milan before visiting the Grand Resort. At that time, the BAG had not yet classified Lombardy, Piedmont and Veneto as an affected area in Italy.
In close consultation with the authorities of the canton of St. Gallen and the hotel management, the positive reaction in Zurich was immediately responded to. The medical director at the Medical Center Bad Ragaz, Dr. med. Stefan Küpfer, as a precautionary measure, took the affected employees on holiday as a precaution for at least two weeks. "This affects all employees who have been in close contact - closer than two meters and for more than 15 minutes - with the sick person," explains Küpfer. The employees were on leave for at least two weeks. Dr. Küpfer emphasizes: "This is a purely preventive precaution." The employees are doing well. At the same time, all employees and guests were informed about the findings and measures.
Overall, the Grand Resort bases its personal interaction between employees and guests on the advice of the Federal Office of Public Health (BAG), which was issued to reduce the spread of the virus. «We are able to have medical specialists on site. This enables us to react quickly and appropriately. » Küpfer emphasizes that the entire workforce has been made even more aware of the corona virus and that those responsible will be closely monitoring developments.
All of these measures are regularly checked and adjusted if the situation changes. "We remain attentive, prepare - but react appropriately and proportionately," Küpfer continued.
Phone +41 81 303 27 16